Innovate

Update: 2019-03-12

The European Union recognizes that new growth opportunities come from technological breakthroughs, introduction of new processes and business models, as well as from non-technological innovation and innovation in the services sector. “These must be combined with creativity, flair and talent, or innovation in its broadest sense”, says the EC.

Innovation continues to be one of our most important material topics as well. In 2018 we realized more vividly that it encompasses not only recognizing and seizing opportunities to develop and improve our cooperation with our clients and offer new services. It means also that we need to constantly develop our team culture, share knowledge and collaborate to become a truly learning organization, which has been, and continues to be, one of the staples of our strategy for the last ten years.

SDGs to which we contribute:

1

2

Key Performance Indicators:

4new products and services in the last 3 years (-1)

3new lectures for CSR education developed (+1)

1new internal knowledge-sharing system

Thinking about opportunities to support our current and prospective clients, we further developed our services in CSR and sustainability consulting:

SDG Integration – a lecture presenting insights into theory and practice of SDG integration. Many companies have already identified which SDGs are relevant to their ongoing activities. However, joint success depends on companies succeeding in aligning their goals and strategies with the SDGs while working with other stakeholders. The lecture was first presented as a part of the master’s program “Sustainability & Responsible Management” of the University of Applied Sciences BFI Vienna.

Diversity & Inclusion Consulting – with the introduction of Diversity Charter Croatia, increasing number of signatories among Croatian companies need assistance in setting up internal policies and practices to strengthen and promote D&I – which is also a precondition for innovation. In 2018, we have consulted clients in development of diversity policies and are in development of additional consulting services in this area. Furthermore, as signatory and a company proudly giving one of Diversity Charter Ambassadors in Croatia, we are striving to introduce more organizations to the benefits of inclusion, learning, collaboration and inspiration sourcing from diverse people and ideas.

In 2018, we worked more on developing corporate culture that would foster innovative thinking. Working together in our “Sustainability Retreat” in May, we identified areas in which we can improve our own surroundings, way we form teams, services we offer and ways we collaborate with each other and our clients. Thinking about this led to the introduction of two innovations, upgrading our project management and sharing knowledge within our organization.

Online project management platform – introduction of an outsourced innovation, Teamwork platform, helped us to innovate in our own consulting. The platform was used in several internal projects as well as in an NFR project for a client, enabling us to differently shape and manage participation of a large group of contributors in the project.

Internal knowledge sharing system – in autumn 2018, we held the first internal workshop to “try the concept of gamification on for size” and see if it would be a good solution to set up our internal knowledge sharing system. Using the classic concept of developing “hero on a quest” novels, we identified our “heroes” that started developing and setting the system which will help us manage organizational knowledge better as well as improve team collaboration.

Goals:

Through the development of new approaches, solutions, tools and services, increase our expertise in strategic areas.

Incorporate innovative thinking into corporate culture and increase internal capacities.

Encourage diversity of thinking, interdisciplinarity and collaboration in order to contribute to economy, society and environment.

What do our stakeholders say?

“I consider our company as a learning organization. From the very beginning of our activity (12 years now), we have been investing in development of strategic management, corporate culture, and internal and client relations in order to assure a sustainable growth of the company. We have been cooperating with different consultants, but the recent experience with Hauska & Partner has brought us and opened us to some higher dimension. With simple and user friendly methodology and tools, they have managed to transfer to us professional knowledge and motivate us for further development.“

Renata Pondeljak, CEO OTP Leasing

“Our cooperation with H&P has never been simple. Which is exactly where we see your greatest advantage. Often, before meetings we have prejudices on the assignment and its simplicity. H&P always breaks up such prejudice and makes each assignment a new challenge. Not only in design, but in strategic approach to communication and (re) positioning the approach.

So, before designing we always have to take into account which innovation is introduced to be able to shape them. Additional efforts bring new knowledge and skills. We can say that with advanced modules of H&P communication we have to shape in design – we innovate and advance.“

Tomislav Kraljević, Owner of Bestias, Designer

Innovate

SDGs to which we contribute:

Key Performance Indicators:

Goals:

What do our stakeholders say?

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